Privacy Policy

Information We Collect

We collect information you provide when creating an account, buying a course or subscription, contacting support, submitting assignments, posting in community areas, or updating your profile. This may include your name, email address, account role, billing details, learning activity, course progress, certificates, comments, and uploaded payment references.

Cookies And Similar Technologies

We use cookies and local browser storage to keep you signed in, protect forms, remember preferences such as language selection, support cart and checkout flows, and improve the website experience. You can read more in our Cookie Policy.

How We Use Information

We use information to provide course access, subscription access, checkout, learning progress, certificates, community features, notifications, support, fraud prevention, platform security, analytics, and service improvements.

Payments

Payment information may be processed by third-party payment gateways. We may store order records, payment references, plan details, and payment status so we can provide access and support purchases.

Sharing Information

We do not sell learner personal information. We may share information with service providers who help operate the platform, payment processors, legal authorities when required, or instructors/admins when needed to deliver learning services.

Data Retention

We keep account, purchase, course progress, and certificate records as long as needed for platform operation, legal compliance, dispute handling, security, and business records.

Your Choices

You may update your account information, manage browser cookies, unsubscribe from optional communications where available, or contact us about privacy requests.

Contact

For privacy questions, contact support@ignite-uni.com.